Prepared by Green Dot Advertising — July 26th, 2017
Develop the brand for G-Up and position the company for success in the senior assistance category. Then launch, manage and optimize two marketing campaigns – a recruiting campaign targeting care-givers, as well as a marketing campaign designed to raise awareness and subscribe end-users.
There are several phases associated with the G-Up launch. Initially, the focus is on developing the brand identity and brand touch points while the app is finalized and readied for launch. Phase 2 involves recruiting care-givers and beta-testing the concept and the technology. Phase 3 focuses on launching the platform to end-users and scaling the service nationwide.
Brand
Green Dot recommends developing the brand identity for G-Up in a holistic manner, including various concepts of the logo, tagline, positioning statement, website design and a print ad for the client to review. In addition, we recommend including the name of the service in this project to ensure all angles are considered and explored.
Recruiting Campaign
As the app nears completion and is readied for launch, one of the first priorities is to recruit a staff of care-givers, train them for the job and ready them for the product launch as brand ambassadors. Green Dot suggests a digital marketing campaign targeting college students in search of additional income, and anyone wishing to work part-time from home seeking flexible working hours.
Using social media and search marketing channels, along with retargeting ads, email campaigns and content such as blog posts detailing the benefits of working from home with flexible hours is well-suited to recruit the care-givers needed to fulfill the service. We recommend a period of 3-6 months to recruit, enroll and train the workforce needed to launch the service to end-users.
End-User Campaign
The marketing campaign targeting end-users will be deployed in a phased approach. Phase 1 will consist of a 200-500 user trial period to beta test the app and its user interfaces, as well as confirm the overall viability of the concept. Phase 2 focuses on scaling the service into key geographic areas where seniors are concentrated and the service is in demand.
The key to success is targeting primarily the children of seniors in need of assistance. Adults with aging parents living in other cities around the world are the primary targets, however, anyone who’s parents are in their 70’s, 80’s and 90’s can benefit form this service. Green Dot recommends primarily digital marketing tactics targeting the end-user’s mobile devices since the goal of any campaign is an app download. Once the app is installed, email nurture campaigns will drive registration, adoption and referrals.
Targeting senior living facilities as partners and distributors is an effort primarily lead by an internal sales team. Green Dot will develop collateral materials to support a sales team with a professional presentation and printed leave-behinds, as well as direct mailers to help setup appointments. A trade show display and print ad campaign readies the company to make an impact at conferences and industry events.
Develop a well positioned and distinct brand ID that positions the company and concept for success.
Green Dot takes a holistic approach to designing logos and brand identities. We don’t present raw ideas, we present finished concepts. Clients can make better decisions when seeing their entire brand story “in action” versus first a logo design and then other brand touch points in a linear manner. As a result, we thoroughly develop your brand’s story and multiple touch points prior to presenting any of it for client feedback.
While the cost for this holistic approach is initially higher than simply developing a logo, we credit the time spent designing additional brand touch points (website or brochure) to those projects going forward, leveraging the investment and offsetting the upfront costs.
The primary focus of the website is to sign up both care-givers and end-users. As a result the deliverable being described here is a site with content focused primarily on marketing and recruiting, leaving the responsibility to develop customer service and support related UI and functionality with the client.
This website is quoted as a custom site built on the WordPress platform and includes a content management system (CMS) to allow the client to add and edit content such as photography and page copy without html coding.
The website will be designed for both mobile devices and desktop computers with mobile responsive code ensuring content renders consistently on tablets and smartphones.
A professionally produced sales presentation ensures your company’s products and services are consistently represented and can really help your organization stand out during the sales process. Using Powerpoint, Keynote or a PDF slide deck, Green Dot helps clients standardize their pitch and ensure sales people represent the brand accurately.
Additionally, consider adding video or multimedia components to help establish reputability or explain a complex product or service.
Project includes design and production for an (6) panel 9” x 12” sales brochure that folds to 9″ x 4″ inches and easily fits in a standard #10 envelope. The brochure can be used by the sales team as a leave behind when meeting with strategic partners.
A custom trade show display helps distinguish your brand from competitors and establishes credibility.
When it comes to exhibiting at trade shows, we always tell our clients to “go big or go home”. Exhibiting in close proximity to competitors is a huge opportunity to stand out and make an impact. A visually stunning display that engages prospects and impresses clients can go a long way to making the most of this opportunity.
Green Dot can help source both modular and fully custom displays. We create audio / video content, large format graphics, and printed sales collateral, as well as arrange shipping, storage and on-site assembly.
Seeing is believing. And showing end-users what they can do with this app is going to be the key to getting them to download and register. Green Dot suggests creating an animated multimedia movie showing seniors receiving the support they need. Complete with voice-over narration and motion graphics, this presentation show the app’s user interfaces and capabilities without the need to shoot live-action video.
Print ads reach targets with similar interests and provide an important touch point for brand awareness campaigns.
Whether utilizing industry focused trade publications to reach a B2B audience or national consumer magazines to target the masses, print advertising allows for concept driven ad campaigns that are relevant and memorable.
Born a design studio, Green Dot knows how to leverage print for maximum impact and deliver your message in way that gets recalled and prompts the desired action.
Using video testimonials is one of the most powerful ways to influence prospects to take the next step. We envision (3) testimonials with end-users, and (3) with caregivers telling their story and why they love G-Up. The full length testimonials will be used on the landing pages, and the short versions are to be used as ad units on social media sites.
Video ads can be placed on social media sites like Facebook, Instagram and YouTube where they can reach a wide target audience at a low cost, especially when compared to television placements. Research shows everyone from Millennials to senior business executives now prefers video over text and that video can increase conversions by over 65%.
Advertising with online music streaming services such as Pandora and Spotify is a powerful way to create brand awareness and generate leads at the same time. Green Dot recommends this tactic for the recruiting campaign targeting caregivers.
Combining targeting parameters such as geography and demographics along with interests like music genre allows you to reach your target audience with precision. Online radio ads also come with companion banner ads allowing you to earn a click right to your website – something that terrestrial radio stations cannot offer.
Google AdWords allows your website or landing pages to be listed prominently on Google when people search for relevant keywords. A Google AdWords certified marketer can help you write targeted ads that cost less than your competitors are paying by optimizing each part of your campaign.
A great way to supplement qualified traffic from across the web is to run content ads that are inserted at the bottom of news articles, linking to editorial content about your product or service.
Both Outbrain and Taboola provide ad platforms allowing you to reach readers on popular news and entertainment sites with content that you control. Green Dot can manage these insertions, test a variety of headlines and content, and optimize the corresponding landing page on your website to ensure conversions are triggered at the highest possible rate.
Digital display ads are used to retarget all prospects who visited your website but did not complete the desired action. These display ads can be shown to visitors from all traffic sources. The retargeting ads run on a wide network of websites that support display advertising and “follow” your prospects from site to site as the browse the net, giving you a second and third opportunity to close the deal.
In addition, Green Dot recommends utilizing Quantcast to serve display ads to a variety of prospects once the campaign scales to a national level. Quancast can target consumers based on behavior they are displaying online, making it possible to target pre-natal mothers and new home-owners with accuracy.
Reputation management allows you to stay informed about what consumers and competitors are saying about your brand around the web. The service also includes building social proof and support for your brand through influencer relationships, as well as reviews and ratings from customers.
Green Dot actively monitors conversations about your brand online, then responds to comments and questions in a timely manner. We research and identify influencers for your brand category and establish relationships on your behalf asking for product reviews or posts about your services.
Engaging and original content is vital to the success of every advertising campaign.
Content can be shared via email and social media while helping to drive SEO rankings and free traffic for important long-tail keywords. Proprietary content in the form of well researched blog posts, and branded social media graphics engage visitors who are researching brands and evaluating the competition.
This service provides clients with individually researched and well written blog posts, as well as customized social media graphics on an ongoing basis.
Emails can be used to nurture a lead or promote a specific product, service or event. Even in a crowded inbox, an email with a good subject line and relevant content will stand out and drive action. Green Dot has experience with a wide array of email marketing platforms including MailChimp, HubSpot, Exact Target and many more.
We recommend setting up two segmented email drip campaigns to nurture caregiver and end-user prospects during the signup and registration process with step-by-step prompts on what to do next.
Organic listings on search engines drive free clicks to your website. Once profitable keywords are determined through pay-per-click campaigns a Search Engine Optimization (SEO) campaign can be initiated to rank specific pages of your site organically for the best performing keywords.
Unlike other digital agencies who prefer to run SEO campaigns in perpetuity, Green Dot only recommends SEO services until specifically targeted search listings are achieved.
A Branded SEO campaign can also be executed to seed information about your brand’s name and product names in the search results. A branded SEO campaign can incorporate reviews, testimonials, press releases and similar content. The key benefit is that when prospects research your company / brand by name, they will encounter this seeded content, allowing your organization to control the narrative.
Green Dot ensures you know how your campaigns are performing at all times. Clients have direct access to the marketers working on their campaigns as well as to reporting platforms like Google Analytics (website performance), RavenTools (campaign performance) and Call Tracking Metrics (phone call lead tracking).
How much you spend on media every month is totally up to you. The more you spend, the greater your reach and frequency. Green Dot provides recommendations and guidance based on campaign performance and objectives, while allowing clients to adjust their budgets as needed.
Green Dot does not bill clients for media insertion, or require a minimum budget. Instead, we only invoice for media planning and campaign management. We manage and execute the media buys, create all ads, a/b test the ads, optimize your monthly spend (we may suggest increasing / decreasing the budget allocation depending on a channel’s performance) and report on the results.
All media expenditures are the responsibility of the client and are billed directly to the client by the media vendor or advertising platform. This approach creates pricing transparency and trust, while allowing media budgets to be adjusted as needed.
Green Dot includes these media management services at no additional charge with your marketing retainer up to the specified monthly threshold. Scaling the media buy beyond this baseline triggers a media management fee of 12% applied only to the net new spend above the included monthly threshold.
Services include:
$15,000
Services include:
$6,500
Services include:
$14,000
$2k credit from Brand ID
Project includes:
$6,500
The project includes:
$2,800
The project includes :
$2,500
$2k credit from Brand ID
The project includes:
$3,500 – $5,500
The project includes:
$7,500
The project includes:
$12,500
The project includes :
$4,500
One-time campaign setup fee includes:
$8,500
Your marketing services package includes the following:
$7,500 p/m
You set the budget
Search: $1,500 – $4,500 p/m
Social: $2,000 – $3,500 p/m
Retargeting: $300 p/m
Pandora / Spotify: $5,000 – $10,000 + p/m
Taboola / Outbrain: $5,000 – $10,000 + p/m
Quantcast / Display: $5,000 + p/m
Monthly content generation includes the following:
$2,500
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 | Month 6 | |
|---|---|---|---|---|---|---|
| Logo & Brand ID | $10,000 | $5,000 | ||||
| Photography & Video | $6,500 | |||||
| Website Development | $6,000 | $6,000 | ||||
| Sales Presentation | $3,250 | $3,250 | ||||
| Brochure | $2,800 | |||||
| Print Ad | $500 | |||||
| Trade Show Graphics | $4,500 | |||||
| Multimedia Movie | $6,250 | $6,250 | ||||
| Email Drip Creative | $4,500 | |||||
| Campaign Setup | $8,500 | |||||
| Pandora / Spotify Creative | $7,500 | |||||
| Digital Marketing | $7,500 | $7,500 | ||||
| Content & Communications | $2,500 | $2,500 | ||||
| SEO & Branded SEO | $3,500 | |||||
| Monthly Totals | $10,000 | $12,000 | $22,800 | $36,000 | $13,500 | $10,000 |
Social Advertising & Management
Social Advertising
Advertising on social media allows you to laser target and reach those people most likely to find your product or service relevant, interesting and valuable. Targeting both caregivers and end-users on social media will be the most efficient and effective way to drive app downloads and registrations.
Green Dot will utilize newsfeed ads, using both static images and video ads to drive traffic directly to the website. In addition, some ads will run as will ask users to “download” the app directly through the newsfeed ad. Green Dot will also run “like” campaigns to grow your audience of followers.
Social Media Management
Social marketing on Facebook, Instagram, SnapChat, YouTube and other social networks allows you to engage directly with your social community on a daily basis.
Includes the Following: